Sensitivity Training as Multiculturalism: Where to Draw the Line?

By Francis Bartus

Posted 12/17/05

The diverse composition of the United States population has posed many challenges throughout the nation’s development.  Today, America is fighting to overcome a history of both de facto and de jure segregation in order to offer equal opportunity to people of all ethnoracial, socioeconomic, and religious groups.  The foremost venue in this battle for integration is America’s private and public universities.    In recent history, universities have come to embrace the twin goals of diversity and integration.  However, with each step toward greater diversity, universities have faced mounting challenges and pressing questions.  How should students who suddenly find themselves immersed in a potpourri of different ethnoracial, socioecomic, and religious groups be prepared to cope?

            This question cannot be answered without first examining the history of diversity on America’s campuses.  Ever since the 1960’s, when the pro-diversity movement soon to become “multiculturalism” first began to take hold, many of America’s universities have striven to create diverse campus environments.  In order to establish a campus community that more accurately reflected the composition of the broader U.S. population, major universities instated affirmative action policies that attempted to diversify classes by granting advantages to under-represented socioeconomic and ethnoracial groups. 

However, affirmative action policies sustained numerous legal challenges from angered whites.  As a result, the motives behind affirmative action policies have been rigidly defined through a series of Supreme Court cases.  In the landmark ruling Bakke v. Regents of the university of California, the Supreme Court established a litmus test for affirmative action programs, concluding that such policies could be constitutionally upheld only if their end goal was not to remedy past wrongs perpetrated against ethnoracial minorities (particularly African-Americans) but rather to enhance the quality of the education of all students through diversity.1  The Bakke ruling restricted the use of quotas and the later ruling, Gratz v. Bollinger, eliminated point-based affirmative action systems.2  In effect, these rulings redefined on-campus diversity as an educational goal, rather than a means to achieve greater racial equality or remedy past discrimination.

Yet with the creation of greater on-campus diversity came the question of how to deal with this newfound diversity.  In the late 60’s and early 70’s, interpersonal racism persisted on many college campuses, and there was a perceived necessity for a new kind of education—one that would take place outside the traditional academic sphere and help reframe the issue of race.  Sensitivity training was born–quickly becoming a staple of many college’s freshman orientation programs.  On college campuses all over the country, new students participated in various activities ranging from interactive exercises to filmed documentaries in order to help them assimilate into a newly diversified college environment that, in many cases, replaced an all-white or all-black high school class.  As time passed and these programs became commonplace, a wide range of intellectuals and academics began to criticize their assumptions.

 The broader ideological underpinnings of these narrowly-focused sensitivity training programs stemmed from the larger multiculturalism movement of the 1980s and 1990s, which established a more diverse set of required courses, broader definitions of hate speech, and an overall movement against “political incorrectness.”  The more extreme multicultural beliefs and policies drew the ire and eloquence of several conservative thinkers, chief among which was Alan Bloom, who’s 1987 The Closing of the American Mind warned of the “moral decay” of college campuses under multiculturalism.3 Though multiculturalists often brandish Bloom’s reactionary rhetoric—exploiting it as a “straw man” argument—later critics, such as Dinesh D’Souza and Alan Kors, have continued to raise legitimate, more sophisticated concerns over multiculturalism that cannot be easily dismissed in a nuanced discussion.  Sensitivity training, as one of multiculturalism’s boldest and most controversial manifestations deserves close examination under this critical light, and both its limits and its potential should be explored.

 

In the 1985 Frontline documentary A Class Divided, Iowa schoolteacher Jane Elliot poses a difficult question to her third-grade students. “Do you think you know how it would feel to be judged by the color of your skin?” she asks.  “Yeah,” a young white student readily replies.  “No, I don’t you’d know how that felt unless you’d been through it,” she counters, “It might be interesting today to judge people by the color of their eyes…4

Thus began Jane Elliot’s famous ‘Blue Eyed’ experiment, one of the earliest, most controversial, most influential studies in the psychology of racism.  When she first performed the exercise on April 5th, 1968—the day after Martin Luther King Jr.’s assassination4 –Elliot recalls that she wanted to teach her all-white students in Riceville, Iowa, a “lesson in racism.5” First, she divided the class into brown-eyed and blue-eyed groups.  Lavishing praise upon the blue-eyed students, she rewarded them for their achievements and granted them special privileges—reminding the class that “blue-eyed people are better people. 4  Conversely, she forced the brown-eyed students to wear collars and sit at the back of the classroom.  Her exercise aimed to teach the children how it felt to bear the brunt of discrimination, but it had another notable effect—within hours, blue-eyed students were attributing their classmate’s mistakes to the color of their eyes.  “You will notice that we spend a lot of time today waiting on brown-eyed students,” Elliot reminded her class.4  The blue-eyed children nodded accordingly.

     In order to drive her lesson home, Elliot reversed the roles of the students on the following day.  She told them she was wrong, and that brown-eyed people were actually the better people in the room.  Once they were granted the praise and privileges lauded upon the blue-eyed members of the class the previous day, their scores on a standardized test improved significantly.  Countless psychologists and sociologists interpret this result as a confirmation of the fact that minorities live down to society’s low expectations—concluding that prejudices can become self-fulfilling prophecies.  Dr. Brian G. Gilmartin writes of this effect in his book Shyness & Love: Causes, Consequences, and Treatment:

In Ms. Elliott’s study an exalted role had been superimposed over the blue-eyed youngsters. They had been defined as having all the virtues, strengths and potentials; and they believed these definitions of the situation. A disparaging role had been superimposed upon the brown-eyed youngsters. And they similarly came to believe what they had been told about themselves. Many sociologists today call this process the self- fulfilling prophecy.11

 

In effect, according to Elliot and those who politicize her findings, when white society expects minorities to perform poorly academically, socially, or economically, minorities will conform to these expectations, even to their own detriment.

After provoking tremendous controversy in her home state of Iowa, Elliot went on to become one of the leading voices for “diversity education” and sensitivity training nationwide.  Yet the politically charged lessons she teaches to adults do not seem to match those she taught her third graders.  In fact, when invited to speak at Kansas State University, she claimed that all whites are racist, saying “if you want to see another racist, turn to the person on your right,” and adding, “Now look at the person on your left.5 Ironically, Elliot’s study aimed to expose the arbitrary nature of racial stereotypes, especially the dominant and submissive roles assigned to individuals based solely on the color of their skin.  Yet the lessons she chooses to teach as a diversity educator—encapsulated in the documentary Blue Eyed, shown on college campuses nationwide—reinforce arbitrary roles of their own.  Elliot’s philosophy pervades her lessons, contrasting white racism with the learned helplessness of oppressed minorities and placing the responsibility for minority under-achievement on the shoulders of dominant whites.

Whether or not Elliot’s claims remain relevant in today’s society, critics disagree over whether universities should reinforce this philosophy of racial hierarchy.  One particularly outspoken critic of Elliot, Dr. Alan Kors, criticizes her philosophy in the article ‘Thought Reform 101: The Orwellian Implications of Today’s College Orientation.’  Author of The Shadow University: The Betrayal of Liberty on American Campuses and founder of the Foundation for Individual Rights in Education (FIRE), Kors questions whether Elliot’s approach to multiculturalism stifles individual freedom and liberty. 6  Implying that African-Americans have made significant progress in our society since 1968, when de jure segregation had only recently been abolished with the passage of the Voting Rights act and the two Civil Rights Acts, Kors accuses Elliot of believing that

There truly is no hope… No one can succeed by effort.  Culture, society, and politics are all static.  ‘White privilege’ controls all agencies of power, influence, and image, and uses all the means that arise from these to render ‘people of color’ psychologically impotent, confused, passive, and helpless. 5

Pointing to the rigid roles Elliot’s teachings assign to blacks and whites, Kors claims that she teaches only “helplessness and despair to blacks and only blood-guilt and self-contempt to whites.5  The fault with her method, therefore, lies in the fact that her lesson reinforces the racial inequalities she so ardently wishes to dispel. 

Kors’ criticisms highlight the classic controversy between the conservative “agency” argument, which attributes responsibility for outcomes to individual actions and choices, and the liberal “structure” argument, which attributes responsibility for outcomes to societal structures and government policy—two common approaches to minority issues.  Assuming the agency argument, Kors claims that by reinforcing a strict structural approach, teachings like Elliot’s threaten to stunt minority achievement by stifling independent thought and effort.  By blaming whites for minority underachievement, Kors argues, diversity educators remove personal responsibility from the equation and remove incentives for independent thought and ambition.

            Despite Kors’ uncompromising tone, his article raises valid concerns regarding the tendency of multicultural education to reinforce stereotypical cultural assumptions and even teach helplessness at the cost of individual identity.  He is not alone in his views; Kors joins a canon of new voices against multiculturalism, including the prominent conservative author Dinesh D’Souza.  In his book, Illiberal Education, D’Souza tackles the issue of multiculturalism on campus by examining the effects of anti-hate speech rules and other issues.  Though he focuses less on sensitivity training than Kors, his argument echoes Kors’ criticism when he writes

In the name of pluralism and equal opportunity, many of the most promising minority students are being divided from the rest of the student population.  The message they often learn in the university is not that hard work and diligence can overcome barriers, but that any failure on their part is due to the racism inherent in a corrupt society.  Integration, the once-proud goal of the civil rights movement, is depicted by the students and administration alike as selling out one’s cultural heritage.7 (italics added)

 

Interestingly, D’Souza both echoes Kors agency argument, citing the inherent danger in overemphasizing the effects of discrimination, and adds a new dimension—the threat that these ideas lead to self-segregation.  He claims that by increasing the emphasis on individual ethnic identity, students are cordoned off from the rest of the school population, which starkly contradicts the university’s efforts to achieve integration and diversity.  In fact, he claims, at some universities “segregated dormitories, which were considered intolerable only twenty years ago, are now considered fashionable.7 

            At first, D’Souza’s claim that minorities will simply self-segregate when faced with a multiculturalist university seems confusing.  Rather than distinguishing between the constructive and destructive forms of multicultural diversity education, D’Souza simply dismisses them altogether.  His argument represents the far right-wing view that multiculturalism should be abolished altogether.  Critics who take D’Souza’s view deny the potential educational benefits of diversity altogether, but in doing so, they raise valid concerns about equally extreme multicultural ideologues like Elliot.

            In such a polarizing debate, few authors take the middle ground.  Yet to better clarify the problems with Elliot’s application of her study, it helps to look to less extreme sources, like noted Afro-American studies professor and essayist Gerald Early.  In his essay American Education and the Postmodernist Impulse, Early explains the potentially negative consequences of placing too much emphasis on racial and ethnic identity writing that

Through multicultural education, students have a ‘minority’ group identity, elevated in this climate to the status of a political and social good because of the moral claims that students can make as victims of the Euro-metanarrative that condemned their ancestry and heritage to marginality.8

 

Early argues that universities should be careful not to elevate these moral claims too much, for if they do, minority students will forever assimilate to the role of victim—an argument similar to Kors’.  Moreover, such an emphasis on minority victimization threatens the quality of the education of the students themselves.  According to Early, the problem lies in the goals of these multiculturalist programs.  “Multiculturalism,” he argues, “does not aim to provide students with a body of knowledge that might make them useful to society, but a certain psychological state that would make them useful to themselves.8  Thus, over-emphasis of racial victimization through mandatory sensitivity training redefines the university as counselor rather than educator, providing a certain sense of minority group identity and victimhood at the expense of an empowering education as an individual. 

            Yet though Elliot’s commonly accepted brand of diversity education appears counterintuitive to the goals of integration and minority empowerment, would it not be more harmful to simply ignore on-campus racism?  After all, despite its evolution into an entire philosophy of racial reeducation, the original purpose of Elliot’s exercise was to eradicate white racism by making whites the victims rather than the perpetrators.  Yet even multiculturalism’s proponents have come to question racial reeducation’s effectiveness.  The pro-multiculturalism Journal of Blacks in Higher Education published a brief article entitled ‘Racial Sensitivity Training May Be Futile at the College Level,’ which reads

 Standard doctrine counts racial harmony and ethnic tolerance as two ideals toward which a democratic society should strive.  The pursuit of these ideals has led hundreds of colleges and universities to train students in racial sensitivity.  But such efforts may be of limited value.  A 1993 study… presented 75 white children between the ages of four and nine with stereotypic and counterstereotypic stories. …The results are striking.  The children remembered 87 percent of the story information consistent with cultural stereotypes as opposed to only 58 percent of the counterstereotypic story information.9

 

The article concludes that though the eradication of racism is a noble goal, the study showed the children learn their racial stereotypes too early in life to be affected by racial sensitivity training in a classroom environment.

Thus, it seems natural to conclude that Jane Elliot’s particular brand of racial sensitivity training harms all who are involved—reinforcing social stereotypes which encourage minority under-achievement while simultaneously failing to adequately dispel the racism it aims to counter.  Rather than emphasize the most useful part of her study, focusing on the arbitrary nature of racial stereotypes, Elliot simply rewrites those stereotypes to fit her own views.  By reinforcing these ethnoracial boundaries and imposing a strict structuralist viewpoint that leaves minorities helpless at the mercy of a hateful society, Elliot ignores the successful agency of many prominent minorities—like Colin Powell or Barack Obama, who ascended the political ladder in spite of what Elliot would doubtlessly perceive as his ‘racial handicap.’ 

Yet larger issues than mere sensitivity training are at stake in this discussion.  The pressing fact remains that America’s two largest minority groups—African-Americans and Latinos—continue to face distinct socioeconomic disadvantages in our society.  In fact, as recently as 2001, 21.4% of Latinos and 22.1% of African-Americans lived below the poverty line—versus only 7.8% for whites.10  Clearly, members of both of these groups face a myriad of barriers and challenges, which higher education has the potential to address.  As these socioeconomic disparities persist in a society that has long since abolished de jure discrimination, the question of “what should be done?” becomes more and more difficult to answer.  Throughout this essay, I have enumerated the disadvantages to Jane Elliot’s ‘Blue Eyed’ experiment in an attempt to reveal the inherent problems in multicultural education.  But the question remains—how does one distinguish between productive and counter-productive multiculturalist initiatives? 

            Recall the Bakke decision.  This landmark affirmative action case set clear cut guidelines for public universities, the moral ramifications of which can be applied to multicultural initiatives of all types.  As it is interpreted today, the case simply states that affirmative action must be pursued solely for the educational benefit of every individual student.  The same must hold true for multiculturalist initiatives.  One of the biggest ironies of racial discourse in America reveals itself in any discussion of racial sensitivity training.  Despite the countless hours of discussion and thousands of pages of books devoted to the discussion of race in America, Elliot’s narrow-minded racial sensitivity training continues to dominate.  Rather than continuing to teach “diversity education” that simply labels whites as racist and blacks as helpless, multiculturalist educators owe it to their students to find new ways to redefine preconceived notions of race through individual interaction and real-life experience—not through hierarchical labels.  It would be wise to remember always that the role of the university should not be to right past wrongs—nor to boost the self-esteem and self-worth of minority students—but rather to provide the best possible education to every individual student. 

            Multiculturalism will doubtlessly play a large role in higher education for decades to come, as the perceived necessity for racial sensitivity remains.  It is imperative, then, that an open, honest discourse recognizes diversity training as one of the most problematic aspects of higher education.  Proponents of multiculturalism must be willing to root out the “bad apples” in an effort to discover newer, more creative solutions to a persistent problem.  And rather than remaining stuck in the 60’s, diversity educators must recognize and teach the significant progress that has already been made toward racial equality.  Our students deserve it.  

 

Endnotes

  1. Bakke v. Regents of the University of California

 

  1. Gratz v. Bollinger

 

  1. Wolin, Richard. The Closing of the American Mind (review). Theory and Society, Vol. 18, No. 2. (Mar., 1989), pp. 273-282.

 

  1. “A Class Divided.” Frontline. Produced and directed by William Peters.  PBS.  1985.

 

  1. Kors, Alan. Thought Reform 101: The Orwellian Implications of Today’s College Orientation. Reason Magazine, Mar., 2000.

 

  1. Kors, Alan, and Harvey Silvergate. The Shadow University: The Betrayal of Liberty on America's Campuses. Perennial Harper Colins, New York: 1998.

 

  1. D’Souza, Dinesh. Illiberal Education: the Politics of Race and Sex on Campus. New York: Free Press, 1991.

 

  1. Early, Gerald. American Education and the Postmodernist Impulse. American Quarterly, Vol. 45, No. 2, Special Issue on Multiculturalism (Jun., 1993), 220-229.

 

  1. Racial Sensitivity Training may be Futile at the College Level. The Journal of Blacks in Higher Education, No. 2 (Winter, 1993-1994), 10.

 

  1. Issues in Race, Ethnicity, and Gender: Selections from the CQ Researcher. CQ Press, Washington, D.C.: 2005.

 

  1. Gilmartin, Brian G. Shyness & Love: Causes, Consequences, and Treatment. University Press of America, Inc. 1987.